Some insiders at the ZDNet community, talked about their
views on B/ I alignment:
John Bagdanov:
"The bottom line is IT has to develop healthy working relationships with
the business units and the executive office. You have to gain their respect and
demonstrate you’re commitment to their success."
Vratislav Paulik:
"Business/IT alignment has multiple dimensions, but I would like to focus
on the most important one – strategic alignment. Balanced scorecard is a very
good tool here. You include IT in the company strategic planning and ensure
that the IT strategy is aligned with the business one in all the four balanced
scorecard views – financial, customer, quality and employee. On the high level
it means that the company objectives are cascaded down to IT in all the four
areas, so that IT works in the company’s direction."
Besides EA activities, IT project management activities are frequently
involved in B/ I alignment, such as risk management and project control
activities.
Wikipedia:
In the Risk3[4]
model, the objective of B/I Alignment is to manage three separate risks
associated with IT projects: technical risk (will the system function
as it should?), organizational risk (will individuals within the
organization use the system as they should?), and business risk (will
the implementation and adoption of the system translate into business
value?). Business value is jeopardized unless all three risks are
managed successfully.
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topdeskmagazine.com |
Establish processes of bi-directional education and
reciprocal involvement in strategic planning to achieve business and IT
alignment and integration. Mediate between business and IT imperatives so
priorities can be mutually agreed.
Value Drivers
- IT aligned with the organisation’s mission and goals
- IT enabling the achievement of the strategic business
objectives
- Optimised return on IT investment
- Opportunities for innovation identified and exploited
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Risk Drivers
- IT seen as a cost factor
- The enterprise’s mission not being supported by its
IT
- IT management decisions not following the business
direction
- Lack of common understanding of business and IT
priorities, leading to conflicts about allocation of resources and
priorities
- Missed opportunities to exploit new IT capabilities
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- Ensure that IT informs enterprise management and key
stakeholders on the current technology environment, possible future trends
and value opportunities for the business.
- Ensure that enterprise management and key stakeholders
discuss with IT management future business directions and enterprise goals
to collaborate and develop a common understanding of the potential for IT
to enable business goals.
- Ensure that IT management contributes to business
strategy planning and identifies capabilities available to support
enterprise goals and other opportunities to contribute to business value.
- Make the scope of the IT strategic and planning
initiatives enterprisewide such that they address, document and consider
all business and support activities.
- Ensure current and future business and IT alignment by:
- Technology creating opportunities that the business
can turn into enterprise benefits
- Involving IT management in the development of
enterprise goals to recognise opportunities and current capability
limitations
- Align business imperatives and priorities with IT
capabilities to establish enterprise priorities for inclusion in the IT
strategic plan.
- In conjunction with business representatives, document
a prioritised list of business products, services and processes that are
critically dependent on IT.